Shipping policy

Shipping and Delivery Policy
Last Updated: 2026

AFGCART coordinates the local purchase and delivery of groceries and household goods to recipients in Afghanistan on behalf of customers worldwide.

Delivery Model

Orders placed through AFGCART are fulfilled through a network of independent local delivery partners in Afghanistan. These partners are vetted and trained to ensure safe and reliable delivery of orders.

Delivery fees collected at checkout are used to compensate our local delivery partners for their services. This model helps support local employment and creates economic opportunities within the communities we serve.

Delivery Locations

AFGCART currently supports delivery in selected cities and regions within Afghanistan. Availability may vary depending on operational conditions, security considerations, and local market access.

Delivery Time

Delivery times are estimates and may vary depending on location, market conditions, security conditions, and product availability. While we aim to complete deliveries as quickly as possible, specific delivery dates or times cannot be guaranteed.

Recipient Information

Customers are responsible for providing accurate recipient details including the recipient's name, phone number, address, and clear landmarks. Incorrect or incomplete information may delay delivery or prevent successful delivery.

Local Product Availability

Products are purchased locally after an order is confirmed. Because of local market conditions, specific brands or packaging may vary. When necessary, equivalent products of similar quality may be substituted.

Failed Deliveries

If a delivery cannot be completed due to incorrect information, unreachable recipients, or safety concerns, AFGCART may attempt to reschedule the delivery when possible. Additional delivery fees may apply in certain situations.

Liability

AFGCART coordinates purchasing and delivery services but does not guarantee specific delivery times. We are not responsible for delays caused by weather conditions, local security issues, transportation disruptions, or other circumstances beyond our control.

Contact

For questions about delivery or shipping, please contact:

Support@afgcart.com