Privacy policy
Privacy Policy
Last Updated: March 13, 2026
AFGCART operates this website and related services in order to provide customers with access to groceries and household goods delivered to recipients in Afghanistan. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, create an account, make a purchase, or communicate with us.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to personal information, we mean information that identifies or can reasonably be linked to you. Personal information does not include anonymous or de-identified data.
Depending on how you interact with our services, we may collect the following types of information:
Contact details including your name, billing address, delivery address, phone number, and email address.
Payment information including payment method, transaction details, payment confirmation, and billing details necessary to process your order.
Account information including your username, password, preferences, and account settings.
Order and transaction information including the items you view, add to your cart, purchase, cancel, or request support for.
Communications including messages, inquiries, or support requests you send to us through email, website forms, or messaging platforms.
Device and technical information including your IP address, browser type, device information, and network connection details.
Usage information including how you interact with our website, pages visited, and features used.
How We Collect Information
We may collect personal information from the following sources:
Directly from you when you create an account, place an order, contact support, or communicate with us.
Automatically through our website when you browse or interact with our services using cookies or similar technologies.
From service providers or partners that help us process payments, deliver services, or operate our platform.
How We Use Your Information
We use your personal information to provide and improve our services, including:
Processing orders and payments.
Coordinating the local purchase and delivery of items in Afghanistan.
Managing customer accounts and preferences.
Providing customer support and responding to inquiries.
Sending order confirmations, updates, and service-related communications.
Improving website functionality, security, and user experience.
Detecting and preventing fraud or unauthorized activity.
Complying with legal obligations and enforcing our policies.
Marketing Communications
We may send you promotional messages, updates, or special offers related to our services. You may opt out of receiving marketing communications at any time by using the unsubscribe option in our emails or by contacting us directly.
Even if you opt out of marketing messages, we may still send service-related communications regarding your account or orders.
How We Share Information
We may share your personal information with trusted third parties only when necessary to operate our services, including:
Payment processors that securely process transactions.
Service providers that help operate our website, communications, or technology systems.
Local partners or delivery coordinators responsible for purchasing or delivering items to recipients in Afghanistan.
Professional advisors, legal authorities, or regulators when required to comply with law or protect our business.
We do not sell personal information to third parties.
Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies.
Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.
If a parent or guardian believes that a child has provided personal information to us, they may contact us to request deletion of that information.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our policies.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to request access to personal information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your personal information.
The right to receive a copy of your personal data in certain circumstances.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When updates occur, the revised version will be posted on this website with the updated date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Support@afgcart.com
Woodstream Boulevard
Stafford, VA 22556
United States